E. 294: Scope Creep, Sticker Shock and Endless Revisions — Solved!

Apr 16

What do I do when a client keeps changing their mind?

What do I do when we're halfway through a project and they want to add five more things?

What do I do when I present a price to a prospect and they get sticker shock and start trying negotiating with me or taking things out?

These were the kinds of questions I heard in the Q & A sessions during a recent 3-day workshop. And while I can and did give advice on what to do in those specific situations, wouldn't it be better to prevent them from happening in the first place?

Anything I could tell you to do to fix those problems as they come up is just a Band-Aid. You have to go back to the source if you don’t want to keep running into them over and over again with future clients. And the source of the problem isn’t your clients. It’s your process.

Find this episode for free on your favorite podcast player.

Tune into this episode to hear:

Why so-called “difficult clients” are usually created before the project even starts
The real reason scope creep and endless back-and-forth keep happening
How to eliminate sticker shock (without awkward sales conversations)
What to put in place before you start a project to avoid burnout later
How a simple shift in your process can completely change your client experience