How to set boundaries with clients (so they hold themselves)
One of our students was on a call with the president and CEO of a company that wanted to hire her. They asked her to build a prototype and do a demo for free. She said, "Respectfully, we don't do free work."
Consulting retainers: are they worth it?
Rhonda's first client was her former boss, at $10,000 a month, and she quickly landed a second at the same rate. "This owning a business thing is easy!" Within 60 days she went from collecting $20,000 a month to no clients and no income.
How to stop scope creep and endless revisions
I once went back and forth with a client on the exact hue of a yellow for their website. Five rounds, over a couple of weeks, while they looked at it on their screen and we looked at it on ours.